Q: Can I return or exchange the goods?

A: If the food has quality issues or does not match the order, you can contact our customer service team within the specified return and exchange period after receiving the food, and we will handle the return and exchange procedures for you. But if it is due to personal reasons of the consumer (such as not liking the taste, etc.) requesting a return or exchange, we will handle it according to the specific situation.

Q: How to contact your company?

A: You can contact us by providing the company's customer service phone number, email, address, social media, and other contact information. Our customer service team will be dedicated to serving you.

Q: Do you have social responsibility?

A: We attach great importance to social responsibility and actively participate in various public welfare activities, such as environmental protection, poverty alleviation, education, etc. We are also committed to promoting sustainable development and minimizing the impact on the environment during the production process.

Q: What are the unique features of your brand?

A: Our brand features pollution-free, natural, healthy, and delicious food, and is committed to providing consumers with high-quality food. We focus on product innovation and research and development, constantly launching new products that meet consumer needs.

Q: Are there any promotional activities?

A: We will periodically launch various promotional activities, such as discounts, giveaways, etc. You can follow our official website, social media accounts, or subscribe to our email newsletter to stay up-to-date with the latest promotional information.